 Buying Apple Products For A College, Dilemma for end user |
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 Wed 21 Sep 2005, 11:25
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Rookie
Group: Members
Posts: 48
Joined: 07-Oct 02
From: London - UK
Member No.: 8,287
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I wonder if anyone else is experiencing the poblems I face...
I ordered 7 Dual processor 2.7GHz machines at the beginning of July aiming to have them all set up with new software installed and ready to run a whole range of music tech courses beginning on September 19th. I don't think this is an unreasonable plan.
I'm still waiting for the macs and have had to postpone the start of all of our courses (Logic, Cubase, Reason, Live, Sibelius and ProTools).
I also ordered a 10 user educational package of Logic Pro on June 24th and only yesterday, September 20th, I received one media set. I received the dongles several weeks ago.
I also ordered a wide variety of other software updates all of which beat these orders even if they were placed much later.
I am a long time mac user and fan but in terms of running a department, I now feel that Apple have let me down badly. The Macs are on order from an Apple reseller but they have told us that there is a severe problem in fulfilling orders for the top spec 2.7 machines. The problem seems to be coming from Apple US who are failing to supply these orders.
Apparently, the Logic delivery problem was due to the fact that Apple have changed the way they package and sell multi user licences for education.
It seems to me that Apple are advertising products that they seem unable or unwilling to supply in a reasonable period of time.
I would be keen to hear from anyone else who has had problems with orders for this machine or any other Apple products when ordering for education as I don't think I can be the only one facing tough choices for the future.
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Replies
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 Sat 24 Sep 2005, 00:41
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Moderator In Chief (MIC)
Group: Editors
Posts: 15,189
Joined: 23-Dec 01
From: Paris - FR
Member No.: 2,758
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About the set of media for Logic you received, I think it's normal (one set to install, and keys to authorize, no need to multiple boxes, it's a multiple post licence, save over-wise stated of course…). It doesn't explain the time it took anyway. And for the computers, if apple can't follow the order, a solution must be found and fast. 
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Posts in this topic
 midiwife Buying Apple Products For A College Wed 21 Sep 2005, 11:25 lepetitmartien Apple has troubles with the dual 2,7 due to faulty... Wed 21 Sep 2005, 15:55 midiwife I'd like to know what everyone thinks is a way... Thu 22 Sep 2005, 00:17 lepetitmartien There's always been some glitches in computers... Thu 22 Sep 2005, 02:24 midiwife I'm definitely motivated to take this further... Thu 22 Sep 2005, 10:11 dixiechicken You can always say that you want to or are conside... Thu 22 Sep 2005, 17:36 midiwife Cheers Dixiechicken,
The information you state ab... Fri 23 Sep 2005, 11:27 midiwife But I actually ordered 2 media sets (install DVDs)... Sat 24 Sep 2005, 10:54 CanadaRAM QUOTE (midiwife @ Sep 23 2005, 10:27)Although... Mon 3 Oct 2005, 04:32 Akashbro120 Get yourself the best fitness band under 2000 in i... Mon 26 Oct 2020, 04:43
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