Us-122 Not Compatible W/ Tiger?, US122 not functioning after upgrade |
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Sat 2 Jul 2005, 20:24
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Newbie
Group: Members
Posts: 7
Joined: 07-Feb 04
From: Montclair - US
Member No.: 35,208
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After upgrading from Panther to Tiger, my US-122 stopped functioning. The USB light does not go on, and my computer does not find the US-122. I called up Tascam support; after being on hold for about an hour, they had me delete all US122 files, restart my computer, and re-install the 323 software. No luck. Tascam support told me that the problem must be with my computer running under Tiger, since (a) They have had no problems running under Tiger, and (b) the unit was working on my son's iBook running under Panther.
To verify that the problem was my computer, I upgraded my son's iBook to Tiger. However, once I installed Tiger on my son's laptop, the unit stopped functioning, and now the USB light does not go on when attached to my son's machine. So just to triple check, I installed the 323 software on my daughter's iBook, which is still running Panther. The USB light went on immediately!
Tascam support insists that there are no problems running under Tiger, yet I have reproduced the problem on two computers. All suggestions are welcome, but yes, I've tried switching cables, USB ports, etc, etc. If it matters, my computer is a four year old G4 (Silver CD Doors) running 10.4.1 and my son's laptop is a 4 year old G3 iBook Dual USB running vanilla 10.4.
Am I the only person experiencing this problem? I'm hoping to keep this unit, since it has been performing fine for a year and a half. But if it doesn't run under Tiger, then I shall have to replace it (and it won't be a Tascam product). Thanks in advance for any help you can provide.
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Replies
(20 - 29)
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Sun 2 Oct 2005, 12:51
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Newbie
Group: Members
Posts: 4
Joined: 02-Oct 05
From: Matamoras - US
Member No.: 70,745
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I have a tascam US-224 and am having the same problems. The unit worked fine in Panther; then I upgraded to Tiger. Tried reinstalling the Tascam 3.2.3 sit software about 5 times. No success. I will try calling Tascam on Monday but last time I called they were reluctant to help in the help department, oh yeah and they all have lunch 12 until 1. The power light works but no USB connection. Yes, I tried everything.
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Tue 4 Oct 2005, 15:52
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Newbie
Group: Members
Posts: 13
Joined: 04-Oct 05
From: Derby - UK
Member No.: 70,824
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I know this hasn't been discussed for a while & maybe some of you have sorted it out? but I need your help. I am having a nightmare trying to install my Tascam US122 onto my iMac G5 running tiger Os X 10.4. I have installed the files from the included std installation disk but it doesn't respond when the system restarts. I made sure not to have the usb connected when installing & have tried uninstalling etc but still nothing. Now - I am a new mac user so feel free to point out ay stupid mistakes I may be making? Just can't get it to communicate with my imac Help????
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Tue 4 Oct 2005, 21:43
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Newbie
Group: Members
Posts: 13
Joined: 04-Oct 05
From: Derby - UK
Member No.: 70,824
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I think I am 10.4.0 (like I said I am still new to it) on my paperwork it just says 10.4. Sorry still learning... any help would be much appreciated thanks
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Tue 4 Oct 2005, 23:30
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Newbie
Group: Members
Posts: 13
Joined: 04-Oct 05
From: Derby - UK
Member No.: 70,824
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i have just found out that i have 10.4.2 I have installed the 3.2.3 driver from the tascam site & the imac does recognise it as a piece of hardware but the usb still doesn't light up & still no sound! any ideas?
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Wed 5 Oct 2005, 00:01
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Newbie
Group: Members
Posts: 13
Joined: 04-Oct 05
From: Derby - UK
Member No.: 70,824
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QUOTE (lepetitmartien @ Oct 4 2005, 22:50) Before trying updates… One user in the French forum says it works perfectly in Tiger BUT with the supposed Panther only driver… crazyness! thats what I have installed - still nothing - no usb lighting up - no sound..... sigh!
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