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 ELS Vocoder v1.1, news |
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 Sat 21 Jul 2007, 17:51
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Newbie
Group: Members
Posts: 14
Joined: 23-Mar 07
From: Bayside - US
Member No.: 89,659
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Do not buy this product if you want to use it with Logic Express! Although ELS is trying to come up with a way to work around the side chain issue (you must have side chain capability to use the Vocoder) and Xavier has told me that they may have a workable solution in the future. ELS does not advertise that the vocoder will NOT work with Logic Express! I bought it several months ago (I\'m ELS case 923) and I\'ve gone back and forth pleasently with Xavier several times regarding this. At one point he asked me if I wanted a refund. A few e-mail exchanges later I said yes, I would like a refund. That was June 25th. I\'ve heard nothing back though I\'ve sent two more e-mails requesting the refund they offered. Here I sit with absolutely NOTHING for the money I\'ve spent. I\'ve have been a gentleman during this process and I have asked them to act as one too. Only time will tell. I am getting more exasperated as each day passes with no communication ELS though they are fully aware of my problem. [edit LPM please no plain email in forums (now if you want to receive spam… it's up to you  , use the secure email link on the user card, button left near each members message, thank you!]
This post has been edited by lepetitmartien: Tue 24 Jul 2007, 02:57
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Thu 13 Sep 2007, 20:39
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Newbie
Group: Members
Posts: 16
Joined: 16-Aug 05
From: New York - US
Member No.: 68,828
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QUOTE (thecoddled egg @ Sat 21 Jul 2007, 16:51)  Do not buy this product if you want to use it with Logic Express! Although ELS is trying to come up with a way to work around the side chain issue (you must have side chain capability to use the Vocoder) and Xavier has told me that they may have a workable solution in the future. ELS does not advertise that the vocoder will NOT work with Logic Express! I bought it several months ago (I\'m ELS case 923) and I\'ve gone back and forth pleasently with Xavier several times regarding this. At one point he asked me if I wanted a refund. A few e-mail exchanges later I said yes, I would like a refund. That was June 25th. I\'ve heard nothing back though I\'ve sent two more e-mails requesting the refund they offered. Here I sit with absolutely NOTHING for the money I\'ve spent. I\'ve have been a gentleman during this process and I have asked them to act as one too. Only time will tell. I am getting more exasperated as each day passes with no communication ELS though they are fully aware of my problem. [edit LPM please no plain email in forums (now if you want to receive spam… it's up to you , use the secure email link on the user card, button left near each members message, thank you!] Sorry about that LPM. Update: ELS refunded my money in mid- August. They had 'misfiled' my refund request.
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