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> Terratec Phase 24 Fw, ...or other firewire options.
camarao
post Thu 16 Dec 2004, 19:47
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Hi,

I've bought an Imac G5 20" and Logic Pro 7. I have a Focusrite Trakmaster mic pre-amp and I need a audio interface with balanced ins and spdif. I don't need mic ins in the interface neither midi. I saw this Terratec Phase 24 firewire audio interface and it seems a good bet. But I'm not sure if Terratec is a good enough brand for semi-pro audio work. Do they have good converters, are the Mac drivers good enough, the build quality is good? I don´t know.
Does someone have an experience with Terratec products with Macs?

I would appreciate your help.

Best vibes

Alex
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camarao
post Tue 21 Dec 2004, 20:19
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QUOTE (camarao @ Dec 16 2004, 18:47)
Hi,

I've bought an Imac G5 20" and Logic Pro 7. I have a Focusrite Trakmaster mic pre-amp and I need a audio interface with balanced ins and spdif. I don't need mic ins in the interface neither midi. I saw this Terratec Phase 24 firewire audio interface and it seems a good bet. But I'm not sure if Terratec is a good enough brand for semi-pro audio work. Do they have good converters, are the Mac drivers good enough, the build quality is good? I don´t know.
Does someone have an experience with Terratec products with Macs?

I would appreciate your help.

Best vibes

Alex

Does someone have any opinion on this?

Thank you
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camarao
post Sun 26 Dec 2004, 16:46
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QUOTE (camarao @ Dec 21 2004, 19:19)
QUOTE (camarao @ Dec 16 2004, 18:47)
Hi,

I've bought an Imac G5 20" and Logic Pro 7. I have a Focusrite Trakmaster mic pre-amp and I need a audio interface with balanced ins and spdif. I don't need mic ins in the interface neither midi. I saw this Terratec Phase 24 firewire audio interface and it seems a good bet. But I'm not sure if Terratec is a good enough brand for semi-pro audio work. Do they have good converters, are the Mac drivers good enough, the build quality is good? I don´t know.
Does someone have an experience with Terratec products with Macs?

I would appreciate your help.

Best vibes

Alex

Does someone have any opinion on this?

Thank you

another try...
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zamafan
post Sun 27 Feb 2005, 18:50
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want to know two!! unsure.gif
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camarao
post Mon 28 Feb 2005, 00:50
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Hi

I ended buying the Terratec Phase 24 fw and everything works excelent !
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cookshack
post Wed 2 Mar 2005, 19:06
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I bought one last week. Contrary to the support pages it needs 10.3.7 or 10.3.8 to support the new firmware.

This is "THE" product for anyone who has a) enough mic pres for right now, b) bought anything from M-audio that needed drivers and c) doesn't have a pocketfull of cash to throw around.

got mine at JDSound for $249 USD

I will post as again soon as I measure actual latency on my setup.
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bace
post Sun 3 Apr 2005, 03:55
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Hi,

I am new to MacMusic. I purchased a phase 24 last week, plugged it in, OSX recognized it so I proceeded to play some music using it. Sounded good. I went to get the control panel off of the cd. I discover there is no MAC folder. No problem, went to terratec site and download the Control Panel as well as the Firmware update tool and firmware update file.

I install the control panel no problem. I shut down and get back on later to install the firmware update. However, my G4 keeps asking me to restart, I thought I must have forgotten to take the CD out. I couldn't think of why that would cause the G4 to request a restart, but fine. That's not it, after the third try I unplug the Phase 24 from the firewire port. Bingo. Did anyone else observer this behavior?


I figure the firmware update must fix this. I unstuff the Update Tool, highlight the Phase 24, click the open button, browse to the firmware update file, however the tool has all files grayed out and won't let me select it. So I type the name in, hit the update button. Another window pops up, the Update Progress indow, stating it can't find the fiie.

Oh well, I'll have to live with unplugging and re-selecting it as my audio device for the next week or two. But now, it doesn't work. OSX still recognizes it but no sound comes out when I select it for any app or my main audio output.

Did either of you have these issues with the firmware update? I am running 10.3.8. The only thing I can think of is the update tool wiped some of the firmware before it decided it couldn't find the update file.

Any help/suggestions would be greatly appreciated.

Thanks.
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camarao
post Sun 3 Apr 2005, 07:24
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It didn't happened to me. You have an excelent support from Terratec. Just email them with your problem. They are very helpfull.

http://supporten.terratec.net/kontakt_uk.php
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bace
post Mon 4 Apr 2005, 02:14
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Thanks for responding,

I immediately went to the tech support page and submitted a request. It may take up to 10 days for a response according to the site. I was just hoping I might be able to find a solution witihn the next few days.
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