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> Ultralite Mk3 To Mac Pro - No Sound
rostasi
post Thu 24 Feb 2011, 17:48
Post #1


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Posts: 3
Joined: 24-Feb 11
Member No.: 116,981




Hi,

First time post. I hope someone can help.

I have a digital Stanton turntable S/PDIF'd to an Ultralite mk3
and out to a 8-Core Mac Pro. When I check my sound Preferences on
the Mac, it shows that it's receiving sound from the turntable
(the imput level "meter" is animated with the sound from the LP)
and my output is set to "Line Out" (the way I've always listened to
things on my Mac - and that still outputs, say, iTunes).

Here are three screenshots if this helps:







I've tried playing around with different settings in the MOTU Audio setup,
but even tho the graphic meter (in Mac Preferences)
shows that it's receiving sound, I'm still unable to get anything
out of the external speakers with this MOTU setup
(tho I can still listen to iTunes, so it's not a speaker problem).
I opened up Audio Hijack Pro and a simple audio editor
and the sound never reaches there either, so I'm stumped

Also, headphones hooked directly to the UltraLite deliver sound.

Do I just have my settings wrong somehow in the MOTU audio setup window?
It shouldn't be such a head-scratcher, but am I missing something obvious here?

thanks,

Rod
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athenadog
post Sun 27 Feb 2011, 19:25
Post #2


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Posts: 2
Joined: 11-Sep 09
From: Winston - US
Member No.: 110,478




I gave up on MOTU as their Technical support line is a disgrace to the company. The phone line is always busy. Every time I needed assistance it took me on the average of 2 months to get through. And then the Techs treated me like I was an idiot & never solved my interface issues. I sold all my MOTU software. Digital Performer, Symphonic Instruments & BMP ( which I could never get installed. I went with Apple Logic 7 have had no need for Tech Service & am very happy with them. I battled with Digital performer for 3 years before I finally gave up. Mainly because their Techs were not helpful & did not behave in a Professional manner. sad.gif
I just noted the post by rostasi & noticed his comment about the Tech as SURLY. So, it appears that my contact with the Techs is validated. cool.gif


Jason Bush
www.laserdog.com/jasonbushcomposer.html

QUOTE (athenadog @ Sun 27 Feb 2011, 13:22) *
I gave up on MOTU as their Technical support line is a disgrace to the company. The phone line is always busy. Every time I needed assistance it took me on the average of 2 months to get through. And then the Techs treated me like I was an idiot & never solved my interface issues. I sold all my MOTU software. Digital Performer, Symphonic Instruments & BMP ( which I could never get installed. I went with Apple Logic 7 have had no need for Tech Service & am very happy with them. I battled with Digital performer for 3 years before I finally gave up. Mainly because their Techs were not helpful & did not behave in a Professional manner. sad.gif
I just noted the post by rostasi & noticed his comment about the Tech as SURLY. So, it appears that my contact with the Techs is validated. cool.gif


Jason Bush
www.laserdog.com/jasonbushcomposer.html

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houstonmusic
post Mon 28 Feb 2011, 17:30
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Joined: 06-Feb 07
From: Berkeley - US
Member No.: 88,124




@ Jason.
you got a point. i use DP7... mostly because i started out on Performer 1 on a mac plus in '85. old guy inertia. but the hardware is pretty questionable, and the phone tech support, though they've never been surly to me, is a true pain to contact. my MO on getting them is to just keep re dialing... and know it's going to take 15 mins at least to connect.
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