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440 Forums _ Comments _ M-Audio updates 3 drivers

Posted by: news Mon 28 Feb 2005, 16:55

Comments about:

http://www.macmusic.org/news/view.php?lang=EN&id=2935

Posted by: carsten Mon 28 Feb 2005, 16:55

I have sent the following message to M-Audio Support based on spending 1/2 day trying to get back to notmal after updating. The bottom-line is that it may be a good idea to remove "MAudioFireWireMIDI.plugin" and not use 410 Midi if you experience problems:

"There has always been compatibility problems with Firewire 410 and I am quite unhappy with this. It can not function properly with my LaCie FW 800 HD as well as w. iSight (but that is not the problem reported here) and w. Midi on Mackie Universal. Now after installing the 410 driver update my Midi did not work at all. Audio Midi setup utility for MacOS crashed. After 1/2 day of trouble-spotting I managed to work out that the cause was the "MAudioFireWireMIDI.plugin". As soon as I removed it, Midi worked again. Please inform others (if you do not know how to solve the problem) so they will not have to waste time on it. Midi in FW 410 has caused problems throughout for me"

Posted by: tolo63 Mon 28 Feb 2005, 20:38

Apart of the problems, anything good about the drivers ? Latency ? I had many problems with latency with the 410 using Guitar Rig, minimum allowed without interference was 19ms.......

Posted by: sethjacquay Wed 30 Mar 2005, 14:55

I am having the exact same issue. My midi is dead after the driver update.
I will let everyone know if this same solution works for me.

Thank you, Carsten...your hard work is much appreciated and hopefully
will save many of us FW410 users hours of troubleshooting.

Posted by: borjam Wed 30 Mar 2005, 15:12

The Apple MIDI configuration seems to be confused when you change the driver. If you follow this ritual when upgrading M-Audio drivers (I do this to update the FW 410) you won't have problems.

1 - Uninstall the FW 410 driver and reboot.

2 - Open the Audio/MIDI preferences, go to the MIDI config and remove the Firewire 410 device.

3 - Install the new driver and reboot

After doing this, it should work like a charm.

Posted by: sethjacquay Thu 31 Mar 2005, 22:18

Okay, my problem is fixed and thanks to you guys I knew just where to look.

First, I tried everything borjam said, but my midi still wasn't working.
So then I went into the Midi Drivers folder and found a DigiXO1Driver inside, not sure how this got there.
I deleted the Digidesign driver, and wah-lah everything was up and working like a champ.
It seems that Digidesign driver was probably causing quite a bit of trouble even before
I took the update. Now the FW410 is working great!

Thanks a lot for all of your help and this is one of the reasons I love MacMusic.org.
These forums are truely a great resource for solving your own issues without
waiting 9 days for whenever the company tech support decides to respond.

Thanks again.

Posted by: lepetitmartien Fri 1 Apr 2005, 02:23

Thanks everyone, YOU make the site rock! Real user feedback and help is all that's it's about. And we are working to make it even better (it's under coding…

Posted by: stoprunner Fri 1 Apr 2005, 05:13

Still the problems with isight and external drives ascrsten remain, the thing is that M-Audio rush always stuff out and then some more again without the proper testing. The stories with the 410 go a long way back, and as I can read they are here, pitty I am saving to change mine!!!

Posted by: tkt2rde Fri 15 Apr 2005, 16:33

Anyone find a solution or work around for using the firewire 410 with Lacie D2 FW800 drives. If I connect my drive(s) to the FW800 bus, the firewire 410 flips out and ends up locking up the system. Does anyone know if this problem is only with Lacie D2 FW800 drives, or is it all FW800 drives? I've thought about trying to connect the 410 to the back of one of the drives, but I am going to wait until I have a blank drive to test it because I don't want the 410 to fry my drives with data on it.

I read somewhere else that people who were having trouble with their iSight were able to have it work by plugging the iSight into the back of the 410... this might work with the D2 drives also, but you would be limited to FW400 then. Again, I think I will try this when I get this other drive cleared off.

Also, I was wondering if any of you using the firewire 410 have experienced the monster turn on thump (signal spike) when you shut-down or power-up your mac. I have two Mackie HR-624 powered monitors connected to outputs 1 & 2, and a Mackie HRS-120 powered sub connnected to ouptuts 3 & 4. I am afraid this is going to damage them because it is so loud, so I go around and power the speakers down before rebooting... a major PITA! Anyone having similar problems or have a better solution... besides throwing the 410 in the crapper and getting something else.

M-Audio really needs to advertise these issues to consumers and let us that bought them without knowing send them in for a refund. Rediculous lack of effort for this price.

Posted by: stoprunner Fri 15 Apr 2005, 22:32

tkt2rde everything you are experiencing happened to me, m-audio long time ago suggested me to plug my lacie on the back of the 410(forget about the fw800) the iSight conflict, the BAMMMM! when turning of the system (Mackie HR626 here), everything and today I just discovered that there is another new update 1.4.4 but as I said before this 410 is a joke, it has more problems than G.W.Bush, so there are few answers to the problems but to burn it and buy something else.

Posted by: tuscland Thu 15 Sep 2005, 18:23

Hi,

I have exactly the same problems.
A tech at M-Audio said the same thing : to plug the FireWire drive at the back of the interface ; I think it doesn't really solve the problem.

The only solution I found about the powering spike sound problem was to put a mixer between the interface and the amplifier, then I can turn off the mixer before turning off the computer (and therefore the firewire 410).

There is another problem no one talked about with the FireWire 410 :
If you plug another FireWire device with the FireWire 410, on the same computer, and if you access this device, you can "hear the data". What I mean is that there seem to be a ground leak from the FireWire bus to the interface's input preamps, or more probably the output preamps.

I would like to know if someone had success concerning the first problem (LaCie drive conflicts).

Thanks for your answers,
Camille

Posted by: carsten Thu 15 Sep 2005, 18:52

... to be quite honest, I have given up on them and is considering buying a mac-mini to connect the LaCie drive to and then access it via the network as there does not seem to be any way of dealing with it sensibly. This is the last reply I have from tech support in June 2005, after which I just gave up on the matter. So now I simply turn the 410 off on the front, plug in the LaCie, do my backup business and unplug the LaCie again before turning the 410 back on.

>Sorry for the delay.
>After further investigation we have not found a viable solution to this, it simply will not work.
>It seems to be inherent in the way the Mac shares the resources of the FireWire bus internally.
>Our apologies but I'm not sure what else I can tell you about this.
>Hope this helps, let us know if you need further assistance.

As you can see, they basically admit that they do not know how to sort this out and blame Apple's Firewire protocol for the problems I am just wondering if all Firewire audio interfaces have the same problem.

One solution could be to shift to a USB2 interface.

C.

Posted by: stoprunner Fri 16 Sep 2005, 07:46

Will the USB2 be fast enough? for what I've read the firewire connection should be faster and reliable.