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artcat
post Thu 8 Apr 2004, 03:54
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...meaning that my computer is not recognizing the 410.

So here's the story:

I received an M-Audio Firewire 410 today and jumped through hoop after hoop trying to get my G4 dual 1GHz MDD, 10.3.3 to recognize it with no friggin' luck. I called M-Audio support and they walked me through some steps. No go. They suggested I try another thing or two and no go. They suggested it might be a 10.3.3 issue which I had not heard of (or believe me, I would've stayed at 10.3.2 when I installed Panther for the first time yesterday).

Anyhow, we hung up and I tried on a 10.2.8 computer and no luck, and on a friend's computer (also 10.3.3) and no luck. I conclude that it's the FW410 that is wonky, and not all three computers.

Just to document my thoroughnesss, I uninstalled/reinstalled/repaired permissions with the latest driver at least 8 times on my computer, and 3 times each on the others. I tried different firewire ports, and 4 different firewire cables. I tried jiggling the connector (very lightly). No other FW devices hooked up. No PCI cards or other odd add-ons. Like I said, it's a clean and fresh Panther install. Nothing and nada. Bah.

Now I have a call in to the vendor that I bought from (Digitraxx) to find out what the next step is.

So, has anyone here seen anything like this, and oh, just maybe, have you got a solution? Or do I just need a new unit and start fresh?
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Dasa Soul
post Thu 8 Apr 2004, 06:12
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i just install my FW410 last sunday. on G4 10.3.2 no problem at all.works great !!! but i have to leve the power on .or i loose all the setings. maudio tech replay, we r working on it. good luck ,aloha rolleyes.gif
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artcat
post Thu 8 Apr 2004, 12:14
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I just read a post in another forum from someone who's using the 410 with 10.3.3, no problems. So I guess it's the unit and back it goes.

The M-Audio tech says he leaves *his* 410 plugged in all the time. So I guess you're using the power brick and not just FW for your power?
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Dasa Soul
post Thu 8 Apr 2004, 18:17
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yeap !!!power brick .all the time. rolleyes.gif
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