Help With The Motu Driver, having trouble getting it to work Options

[mellotron]

i am trying to use the motu 828 in reason and i am having trouble activating all 8 outputs. i have posted in numerous places about this problem but no one has yet been able to help me solve it. most people ive talked to about this issue tell me that all they do is go to the audio hardware setup menu under the reason preferences menu and click to activate the individual outs... i have looked repeatedly and never found an option like this. i own an audiowerk 8 card made by emagic which has 8 outs and i have no problem getting those activated. the 828 is a different story. i dont actually own my own 828, i have to use the one at the studio i go to. i did download the driver off of motu's website, i wonder if there is some kind of problem because i dont own my own 828. anyway, if there is anyone with any kind of info of a similar problem please help me out. i have session tomorrow that relies the 828 to work.

[Levon River]

First, I don't have an 828, visit OS 9.x only when somebody makes me , and so take this for what it's worth, but here are some possible troubleshooting suggestions:

1. In the "Audio" preferences pane of Reason you should have a dropdown menu for "Audio Card," and you *should* be able to select the 828 there. If not, then you've some problem in the 828>computer line.

2. Once you select 828 in that drop-down, you should see in the same Reason preference pane, near the bottom, "Active Output Channels," with a button next to it saying "Channels..." What is that telling you?

3. Each individual device you are using in Reason must be routed directly to separate jacks on the back of the "Hardware Interface" at the top of the Reason rack--NOT through a mixer. Hit "Tab" and take a squint and see if you've got that configured correctly.

Hope this helps.

[mellotron]

yes, i have tried all of what you said. i am aware that you have to have the reason devices hooked directly up to the hardware interface. i have done this on my audiowerk 8 card and it worked fine. the 828 is a totally different story. like i said, ive looked and looked for the "active output channels button" and can not find it anywhere. that is why i am so puzzled. it does not seem to appear on my driver setup window.

[holli]

I also don't have an 828, I have the2408 but I wonder if you are using the right driver? Motu provide two. One which allows soundmanager to route it's two outputs to the pair you specify on the soundcard (called PCI-324 Sound Mgr Driver on my setup, it's an extension), thus only giving you access to a total of two outputs under soundmanager.

And the other -the ASIO driver, which sould be placed in Reasons own ASIO folder in order that it can have access to all the ports on the 828. If you installed reason after the Motu it may not have been supplied by the Motu installer with the drivers it needs.

Check if you have the ASIO driver in your sequencers ASIO folder, presumably this works ok?, and move a copy of it to the Reaktor ASIO folder (if it's not already present there). It should now be available in the AUDIO preferences panel.

Just a thought...