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> Rmx Et Logic
uilean
post Thu 1 Mar 2007, 00:47
Post #1


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Posts: 528
Joined: 29-Oct 05
From: Tréguennec - FR
Member No.: 71,855




Bonjour
J'ai envoyé 5 mails à spectrasonics depuis samedi à propos de mon author rmx et j'ai recu 5 fois cette réponse
QUOTE
Hi,This email has been sent to you to verify that we have received your email.
You will receive another email from one of our technical support
specialists that directly deals with your issue

et rien d'autre alors qu'ils auraient du m'envoyer un mail immédiatement avec la confirmation du code d'authorisation
le dernier mail envoyé juste avant de recevoir cette 5 ème réponse a été envoyé ce soir mercredi à 17h contenait mon serial number et le code que demande stylus pour avoir la response code que puis je faire de plus??
Ca marche en mode démo mais quand je veux authoriser en faisant des copier coller des codes serial et asking et une clef usb (encore merci ) le site spectra me répond
QUOTE
AUTHORIZATION
We're Sorry, but there was a problem with the information that you entered.
This is commonly because of small spelling differences from the original registration or typing errors. Please check to make sure that you have entered your name and number correctly.
If you have authorized this instrument before, it is necessary to use the identical information that we have on file for you (For example "David", but not "Dave"). You may wish to check the confirmation email that was originally sent to you which contains your personal information as you registered with us.
if you continue to get this error message, there may be another reason for the authorization problem, so please contact us directly and we will be able help you get authorized quickly.
Thanks,
The Spectrasonics Support Team
info@spectrasonics.net

je l'ai fait 5 fois et les copier coller ont tous bien fonctionné
tout marche en démo
merci de vous repencher sur mes malheurs

This post has been edited by uilean: Thu 1 Mar 2007, 00:53


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