Fw 410 Sw Rtn Control Panel Issue, M-Audio Firewire 410 Control Interface Options

[sethjacquay]

I am having a problem with my M-Audio Firewire 410, it
could be due to my lack of knowledge, but I am in
need of major assistance. So if anyone could help me
it would be much appreciated.

I had some how set my FW 410 up so that it had a software return
going through 1/2, but last night I decided that I would
play around with it and see if I could get the software
returns to go through both 1/2 and 3/4.

Like a moron I didn't save my current setup.

At anyrate, I hit the RESET button on the control panel/interface
and now I can't figure out how to get any of the software returns working.

The unit appears to be working fine and I can route the analog inputs to
all the output channels 1/2,3/4,5/6, and 7/8 but the software returns
aren't getting activated. The manual is a piece of crap, and I emailed
M-Audio support, but it could be a couple of days before they respond.

1. So can anyone tell me with certainty how to activate the software returns
from the control interface?

2. What are the Aux L/R Send knobs at the top of the each output
and software return in the control interface? And what do they do?

3. Considering that I have clicked and turned everything in almost
every conceivable way in the control interface, would it help if I
turned the FW410 off, uninstalled the driver, then reinstalled and
rebooted?

4. Has anyone had any similar issues? Would anything interfere
with the software returns. Say a USB device?

My computer is working great and the
FW410 is receiving input and output properly.

iMac G4 800 Mhz Flat Panel, 512 RAM, and external 7200 RPM 120GB HD.
Mac OS 10.3.2, Live 3, Garageband, and Soundtrack.

Let me know if you have any information that could be of assistance.