Help With Tascam Usb Interface!!, My computer doesn't recognize it! Options

[wilcosky]

Hi, could someone help me, please!! I just got a new Tascam US-122 usb interface for my apple ibook laptop. I installed the drivers like it said, but when I go to open up the recording software (cubasis) it says "No Interface Found!". Anyone got any tips or information??

[editbrain]

wait a minute. hold up! you need to realize that not everyone is having these issues. i use a tascam us-122 everyday with my powerbook as my primary sound output device. i use logic audio. have you went to your preferences and and changed the output from our built-in sound device to your tascam.. have you went into your OS X audio setup and change the primary sound device to your tascam? did you leave the device disconnected when you loaded the driver? did you go to tascam's site and download the correct updated driver? i mean you have not even begun to trouble shoot the device and you are already slamming it, wilcosky. someone asks for help and you are not helping; you are trying to get support for taking a company to court.
let's get to the bottom of this before we start to point fingers.
i don't use cubase, but i am sure somebody in this forum will come up with the answer. maybe we can get some of the questions i have asked answered and solve this problem for Buck.
Buck, could you answer these questions?

happy recording,
editbrain