M-audio Audiophile Usb, Causing kernel panic every time it's on Options

[loft101]

This is really frustrating. I just got a M-Audio Audiophile USB and haven't been able to use it yet due to the fact anytime its on and is connected to the computer it immediately causes a kernel panic. I've tried every way of connecting/powering it up, but nothing works. If I connect to my comp when its on; it panics. If I have it connected then turn on the card; it panics.

I've got the latest driver installed for it and have tried it on my emac, powerbook, and g4 desktop. Same thing everytime.

M-audio's website was worthless for finding any relative info so any help would be greatly appreciated. Thanks.

I'm running the following
10.3.2
emac g4 1ghz
384 mb RAM

and

12" g4 1ghz
512mb RAM

and

g4 Dual 1ghz
512mb Ram

[Tutton]

Hi. I have the same problem. I spoke to their tech. support and they sent me the following message. I have not tried it yet, as I am at work and my audiophile is at home. I am going to try it tonight. If you try it out today, post a reply to let me know how it went...otherwise, I'll report back when I have tried it. Here is there message:

It is sometimes necessary to completely remove a previous installation of
the packages and files that are installed with your m-audio interface. In
OS X, especially 10.3.x, the only way to safely remove all of the
components of an install is to log in as the root user, or to use the
terminal utility.

You may consider using the terminal utility to remove the previous
installation of the _ _ _ _. This requires that you be careful however, and
enter the commands exactly as stated. Unix, the programming language of OS
X, requires precision in its command line. Unless the command is entered
correctly serious damage can be done to your OS. Commands are case sensitive.

Do a search for m-audio and leave the results window open.

Open terminal ( applications-->utilities-->terminal ) and type:

sudo rm -R

Make sure that you type the space bar after the capital R, in other words:

sudo_rm_-R_file name

You can drag the file name into terminal from the search results window and
it will be correctly entered there. there must be a space between each
file, including the first one. Hit enter and you will prompted for your
administrator password. Please be aware that if you have more than one
m-audio interface, or have downloaded an m-audio driver from our web site
that the search will show these results as well. You don't need to delete
the other device or the downloaded drivers.

Only do this if you feel comfortable trying it. If you're careful it will
work fine.