Seagate 7200.11 Es.2, Maxtor Diamond 22, Firmware issue to update Options

[lepetitmartien]

People with 7200.11 hard drives from Seagate should be aware there's a current issue. The disks get locked into protection mode and then are "dead". There should be a firmware update to care of this issue before it appears.

The faulty firmware is SD15. Until a fix is released, avoid powering up and down the drive, back up elsewhere.

This thread centralize all the data about the working/non working drives.

The related forum at Seagate

A press realease from seagate is expected today.

Gosh, I've got at least two three of them…

This post has been edited by lepetitmartien: Thu 12 Feb 2009, 03:50

Reason for edit: title

[lepetitmartien]

At last… I've visited a member with a welcoming PC to do the updates. Thanks Berhu N°2!

On the procedure itself, it's rather straightforward. After the boot on the CD, a Red-Me file opens, Windows users know part of the text by heart, there's after this a part if the CD doesn't boot the PC then a licence blahblah. Press Esc and the update utility loads, and there you have to choose in a list the right drive model (there's one or more), press the letter accordingly (A, B or C…) and let things happen. Once it's done, it tells you to press any key to shut down the computer, the firmware will be used at the next powering up. It can be seen on the PC on start up, or after that in some utilities. On the mac, the utility system Information will tell you the firmware version if the drive is installed internally.

So, I had 2 hard drives to update.

- the ST3500320AS, finger in the nose. It has a brand new SD1A now. No loss of data.

- The ST3100033AS just bought: the firmware can't be upgraded, the CD tells something strange:

Model ST3100033AS SN…… FW SD35 on nVidia nForce4 SATA Bus 0 Device 0
Error opening firmware file.

I'm going to see with Seagate what's the issue, but no data has been lost and the disk turns smoothly.