Site Web Synful Mort ? Options

[zikayan]

Bonjour à tous,
voilà plusieurs jours que le le site web de Synful www.synful.com ne répond pas, et que les mails ne sont plus transmis.
J'ai acheté en ligne Synful Orchestra (411 euros), protégé par challenge/response, et je ne peux pas l'activer ! Et ma démo étant arrivé à expiration, j'ai une session Logic en berne :-(

Ce silence me fait craindre le pire, quelqu'un en sait plus ?

[fypy]

Ici aussi, ça marche.
Ce qui ne veut rien dire...
Bizarre qu'ils ne répondent pas à ta demande de challenge-response

Pour mémoire, voici la procédure :

1 - If you have not already downloaded and installed Synful Orchestra on your machine then see Installing Synful Orchestra for MAC OSX .
2 - If you have not already done so, you can purchase a Synful Orchestra Activation Code by going to Purchase Synful Orchestra. Follow the directions to finalize your purchase. After a few hours you will receive a confirmation letter by email including a Synful Orchestra Activation Code.
3 - Go to the /Applications/Synful/Synful Orchestra/ folder on your hard disk.
4 - Double click on SynfulOrchestraAuthorizer.
5 - On the pop up dialog click the "Authorize" or "Renew" button.
6 - Click on the Copy Challenge button. This copies the challenge code in the "Challenge Box" to the clipboard.
7 - Prepare an email message to sales@synful.com with the subject "Authorize Synful Orchestra for Mac".
8 - In the text of this message paste the challenge code you copied in step 6. Make sure the entire challenge code is there.
9 - Also paste the Activation Code you received in your order confirmation letter into the text of the message.
10 - Send the message.
11 - Within 48 hours you will receive a response email from Synful. This response email will contain a response code similar to the challenge code you sent earlier only longer. Again go to the /Applications/Synful/Synful Orchestra/ folder and double click on SynfulOrchestraAuthorizer. Copy the response code from the response message by selecting it and typing command-C. (This means holding down the Apple button and typing C).
12 - Paste the response code into the response box in the SynfulOrchestraAuthorizer by clicking in the response box and typing command-V. You should see the entire response code there.
13 - Click the Next button. You should see a message saying "Authorized this system with a valid response". You have successfully authorized Synful Orchestra. Click the Finish button. You are DONE! You should now be able to run Synful Orchestra permanently on your machine.
14 - If you do not see the success message or if you run Synful Orchestra and are told it is not authorized then go back and review this procedure from step 1. If you continue to have problems, contact support@synful.com
15 - If you are authorizing Synful Orchestra on a machine that does not have your email program, then after step 11 you can paste the challenge code into a simple text file and copy that file to your email machine. In the other direction copy the response code to a text file on your email machine and copy that file to your install machine. Open the text file and copy the response code into the SynfulOrchestraAuthorizer.

[jeff parent]

Je suis passé en manuel avec les adresse dns mais c'est pas pour autant que ça baigne.

Et la personne qui m'a renseigné a eu elle aussi un souci pour synful puis qqs temps après c'est passé chez elle...

Donc il y a un souci quand même chez eux

et lorsque l'on va à : http://216.227.213.110/ (l'ip du serveur sur lequel est le site) et ben moi ca me dit : "there is no website configured at this adress"

This post has been edited by jeff parent: Thu 7 Sep 2006, 10:56