Panther Ate My Music?, Synchronization error in Logic 6 Options

[dgrotbo]

I'm a new user (started with Logic 6 Big Box, an old Yamaha keyboard that I use as a MIDI controller and a Tascam US-122 interface) who decided to trade up to Logic Pro 7. First step was to upgrade to Panther. After doing so - I could not get any sound out of my old Logic 6 songs. I just get the error message with something about not being able to synchronize audi and MIDI tracks. It looks like Logic may not be communicating with my keyboard.

Somebody told me I need to update "the drivers." I tried updating the US-122 drivers, but still no sound. Logic seems to recognize the US-122 (it shows up in the audio preferences menu). Did Panther do something to my settings that I need to restore or do I need to reset something else. Sorry if this is a dumb question, but I did not find anything about this using the search function. Thanks for any help you can provide.

I have postponed my Logic Pro upgrade until I figure out what happened to my Logic 6 which was working just fine before Panther came along.

[dgrotbo]

I'm new to apple and was kind of surprised by the call I just had with tech support. I explained to the nice man on the phone that I had upgraded from logic 6 big box (which was working beautifully for a full year - lots of stuff recorded, etc.) to Logic Pro 7. First, I upgraded to panther ($100) and then upgraded to Logic Pro ($700). Now, I can't record sounds in Logic 7, Logic 6, Garageband or Reason.

When I complained that all I did was installed $800 of new software on a system that was working fine and now does nothing, he said - the warranty (and free tech support) only applies to the extent that the software LAUNCHES correctly. If it does that, Apple is off the hook...

I realize that Logic is a complicated program, but nowhere in the marketing stuff does it warn that an upgrade will render you system unworkable...

Then he told me, that if I sign up for Apple Care ($300?), he could really help me and get my system working again.

Am I just being ignorant or hard-headed, or does this seem like a case of supreme customer dissatisfaction?

Anyone know Steve Jobs' phone number? (hehe - joke there...)

Anyway, I am continuing to explore options (like connecting a new internal object to the muiti instrument in the midi environment - I read that on a post somewhere in these forums), but would be very interested in some words of perspective and support here.

I am a newbie and a hobbiest but my very positive experience with Logic 6 led me to believe that I could handle Logic 7 Pro.

Thanks again.