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> Any Logic 7 Reviews?
jarret the gobli...
post Wed 13 Oct 2004, 21:33
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Does anyone know of any reviews of Logic 7 on the web. I've read all the stuff on the apple website but im looking for something slightly less biased.
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HiramAbiff
post Tue 26 Oct 2004, 07:42
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QUOTE (Allan Phillips @ Oct 26 2004, 06:11)
So yes, Apple needs to work on their support, but I don't need anyway. The forums and Online support is better than most call support is anyway. And as another guy put it. READ THE BOOK.

Allan

It sounds like you are a Logic hobbyist. Unfortunately, those of us who make our living with Logic don't have the luxury of using a piece software that doesn't work.

Also, please understand that anyone who does this professionally has read the logic manual, participated on forums, used the infoweb before EVER calling tech support. In most instances, we know the program better than the tech support people. If I am calling Emagic, I don't even want to mess with the tier one guys.

Case in point:

Logic 6.3 Platinum was giving me problems importing midi files by the drag and drop method after I went to Panther. Everytime I tried use a function that had been implemented since at least 4.x, Logic would crash.

I consulted the forums, the infoweb, my personal resources in LA and was finally forced to call Emagic's tech support. After 20 minutes on hold, my call was answered and I was informed that if Audio Midi Setup has more than 8 instruments in it, then Logic will crash when you try to import a midi file through the drag and drop method. The solution was to remove all instruments from the Audio Midi Setup.

Now - I ask you, how the hell am I supposed to know about that bug and the workaround, unless I call logic. That specific piece of information was not in "THE BOOK", nor was it anyway on the net including the Emagic "infoweb".

With Apple's new tech support policy, I currently have no idea whether or not that little chunk of information would have cost me $200 or not. One thing I do know is that, Apple would have taken my credit card number before they gave me that little chuck of information and it would have been entirely at their discretion whether or not they did charge me.

Fuck that. If Apple ships a bugless program, I am not going to need tech support. Unfortunately, this does not happen in the real world and I hate to break it to Apple, but charging for tech support isn't going to happen either. Trust me. Try and charge me for tech support, I will single-handedly ruin your brand.
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- jarret the goblin king   Any Logic 7 Reviews?   Wed 13 Oct 2004, 21:33
- - lepetitmartien   At the moment, there's mostly harsh words on t...   Thu 14 Oct 2004, 02:58
- - HiramAbiff   Don't buy the update. Apple has screwed Logic...   Fri 22 Oct 2004, 19:20
- - editbrain   this logic 7 crap is so juvenile. have you people...   Sat 23 Oct 2004, 23:33
- - HiramAbiff   editbrain With all due respect you are wrong. Th...   Sun 24 Oct 2004, 00:44
- - Cargoplex   Tell another one HiramAbiff, that last one had my ...   Sun 24 Oct 2004, 01:47
- - lepetitmartien   HiramAbiff Even if I understand as a non logic us...   Sun 24 Oct 2004, 02:05
- - HiramAbiff   I apologize: Tech support actually costs $27...   Sun 24 Oct 2004, 02:35
- - HiramAbiff   lepetitmartien "Idiots" wasn't a re...   Sun 24 Oct 2004, 02:37
- - producer   Hi you guys out there.... As a proffesional music...   Sun 24 Oct 2004, 10:31
- - activezound   Apple seem to have rushed this version of Logic, t...   Sun 24 Oct 2004, 13:37
- - Dave Bourke   HiramAbiff wrote:QUOTE Tech support actually costs...   Sun 24 Oct 2004, 14:57
- - Cargoplex   I just thought I would share some links for the mi...   Sun 24 Oct 2004, 18:10
- - editbrain   i can dig. i am not having an unstable system as ...   Mon 25 Oct 2004, 02:18
- - majn   Okay everyone else is slowly 'catching up...   Mon 25 Oct 2004, 17:40
- - editbrain   Word Life, majn!   Tue 26 Oct 2004, 06:14
- - Allan Phillips   I've been using Logic 7 for a couple weeks in ...   Tue 26 Oct 2004, 07:11
- - Allan Phillips   I own a Professional Studio. This is no HOBBY my f...   Tue 26 Oct 2004, 08:01
- - honeybun   i produce music for ads and have been using logic ...   Wed 10 Nov 2004, 12:02
- - lando64   Hi, I'm Luca from Italy . This is my simple re...   Wed 10 Nov 2004, 16:11
- - sonicrabbit   I believe that the $2799 support that some of...   Mon 22 Nov 2004, 20:42


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