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Posted by: epidermus Fri 13 Oct 2006, 21:59

I've been running Pro Tools 7 on my old 15" Powerbook G4, and everything worked fine. I recently switched to the new Mac Pro quad 3.0 GHz 2 GB ram, Mac OS 10.4.8- and tried to install PT 7. The installation went fine (twice), but when I try to run PT the screen greys out and says I have to resart my comp. Is this a compatibility issue with the mac pro?

Or maybe something to do with my syncing with my powerbook when I set up the mac pro?

Posted by: monkeyboy23 Sat 14 Oct 2006, 00:17

QUOTE (epidermus @ Fri 13 Oct 2006, 20:59)

Posted by: fquereuil Sat 14 Oct 2006, 00:23

Pro Tools 7 only works on G5 computers. The Mac Pro has Intel Processors and you need Pro Tools HD 7.2.1 software. If you have 7.2, the Mac Pro -compatible 7.2.1 is a free download.

Posted by: ronaldl Sat 14 Oct 2006, 01:28

Pro Tools LE 7.1.1 is Intel-compatible and runs on my Intel iMac, OS X 10.4.7. However, Pro Tools does not yet support OS X 10.4.8. Don't know about Pro Tools HD.

Posted by: lepetitmartien Sat 14 Oct 2006, 02:00

http://nav.440network.com/out.php?mmsc=forums&url=http://digidesign.com/index.cfm?navid=54&langid=2&categoryid=35&itemid=22904 gives the 10.4.7 as compatible, and 10.4.8 in testing.

Now it depends of the PT version too, check the page!

Now, the fact the version of OS X is not said compatible does not mean it won't work, so if it's not the PT version itself, I'd look for some issue on the computer hardware. Once we'll know about the PT version, we'll see further on. If PT was having real troubles they would advertise NOT to try in anyway under 10.4.8 as they did before. so I expect it's more the version of PT or some installation issue…

Posted by: epidermus Sat 14 Oct 2006, 09:06

Thanks guys- just need 7.1.1. Once again, macmusic agora has saved my behind.

Posted by: Jim Hoyland Sat 14 Oct 2006, 11:13

7.1.3 seems to be the best version for Intel Macs like yours.

Posted by: piringer Thu 5 Apr 2007, 08:52

Hello,

I think I have the same problem.
I need some help.

I've bought a ProTools LE 7.0 MBox2 last spring. I used with a PC that time and it was working well.

I've just bought a MacBook (not a PRO) with an OSX 10.4.9 operating system. I'd like to use the ProTools on this Mac.

I've tried to install it but it isn't working.. the USB LED on the MBOX doesn't illuminate. I've done the installation as it is in the Getting started Guide, I reinstalled it 3 times, I restarted the computer 6 times, everything is connected to each other. I downloaded an update and installed the 7.0 to 7.1 update. But it's still not working.
I use the same audio drive I used for the PC, and I formated it with the Mac (MAC OS Extended (Journaled))before the installation. It's connected with a firewire cable. Although the ProTools program is installed to the Applications folder on the Startup disc (as it said in the guide).

Can you help me to make it work? What should I do? Do I have to buy the new ProTools?? Or could I just download the update? If that's the solution...which update exactly?

Thank You!

Posted by: lepetitmartien Thu 5 Apr 2007, 16:52

http://fr.440forums.com/forums/?showtopic=33144 PT should work, I'm not up to date with the compatibility version (user feedback), I'm going to check that and I get back to you

Posted by: lepetitmartien Thu 5 Apr 2007, 18:41

I checked as I could around here (in the French forums), it seems there's issues on the way people do the update to 10.4.9. A "combo" update (http://nav.440network.com/out.php?mmsc=forums&url=http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1049comboupdateintel.html) should make things go back to normal. Now I can't be definite on the PT version, but 7.1 and up are ok seemingly. there's some blur on the edges here.

Can someone confirm?

Before making the update, check your drive and permissions with the Apple disk utility, apply the combo, recheck the permissions. It smooths out any issue in this direction.

Posted by: piringer Fri 6 Apr 2007, 01:06

Hey,

I reinstalled the Mac. I updated the Mac OS X 10.4.8 with the 10.4.9 combo update. I installed the ProTools LE 7.0 and updated it to 7.1
Still not working!!

QUOTE (lepetitmartien @ Thu 5 Apr 2007, 18:41)

Posted by: Jim Hoyland Sat 7 Apr 2007, 14:49

10.4.8 is the recommended OS for ProTools at the moment. You may need to wipe / reinstall your Mac to get it back to this version. You can still get an Intel Combo update for this from Apple:

http://nav.440network.com/out.php?mmsc=forums&url=http://www.apple.com/support/downloads/macosx1048comboupdateintel.html

As you have ProTools 7.1 you should update to ProTools M-Powered 7.1.1 for Intel based Macs:

http://nav.440network.com/out.php?mmsc=forums&url=http://www.digidesign.com/index.cfm?navid=54&langid=51&eid=1194&categoryid=36

Hopefully this will sort you out.

ProTools 7.3 would obviously be better still, but those Digidesign misers made this a paid update so at the very least you should check that your Mbox is working before forking out the cash.

Posted by: lepetitmartien Sat 7 Apr 2007, 15:45

We have users under 10.4.9 and it works fine

I just checked the http://nav.440network.com/out.php?mmsc=forums&url=http://www.digidesign.com/compato page at Digidesign and it's 7.1.1 for PT LE at least for Intel macs.

I'm checking with users under 10.4.9 right now and I get back to you. I know the 7.3 something works but I'm not adamant on the LE and intel side so time to double check.

[edit] both 7.1.1+ and 7.3+ should be ok.

Posted by: lepetitmartien Sat 7 Apr 2007, 18:07

Works in this configs:

- Macbokk pro, 10.4.9, PT 7.1.1 cs2, DV Toolkit 2 (10.4.9 auto update)
- macbook core2duo, 10.4.9, PT 7.3.1cs2.
- MacBook 2G Core2Duo 10.4.9, PT LE 7.3.1cs2

So I think you're likely to be fine once upped to 7.1.1 at least.