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Posted by: Green Jnr Fri 20 Jun 2008, 12:58

Hi

I am new around here, but very desperate so any help would be greatly appreciated.


After doing an OSX Update to Leopard 10.5.1 about 6 months my radium 49 keyboard stopped working and up until yesterday I have been waiting for them to release the appropriate drivers. So yesterday I see they have released the drivers for 10.5.2 and 10.5.3
After doing the routine uninstall of the old drivers I installed the new drivers but the Audio Midi setup is still not finding my keyboard, so I contacted support and they basically told me to do everything I had already done but install the 10.5.2 combo update, so instead I installed the 10.5.3 combo update and then downloaded the correct drivers and now I am still having the same prob!
I've done repair of disc permissions etc etc

What can I possibly do to get my mac to find my keyboard in the audio midi setup??

Regards
Green

Posted by: gdoubleyou Fri 20 Jun 2008, 17:42

M-audio keyboards are notorious for failed USB connections.

connect the Radium power it up, use the sytem profiler to see if it's detected by your machine, if it stated unknown device you have a bad USB connection, if it see it and identifies it then it's a driver issue.

Posted by: Green Jnr Mon 23 Jun 2008, 08:50

QUOTE (gdoubleyou @ Fri 20 Jun 2008, 17:42)

M-audio keyboards are notorious for failed USB connections.

connect the Radium power it up, use the sytem profiler to see if it's detected by your machine, if it stated unknown device you have a bad USB connection, if it see it and identifies it then it's a driver issue.

Posted by: gdoubleyou Mon 23 Jun 2008, 19:03

Try to return the keyboard, GC\M-audio replaced two failed oxygen8s for me, after the second failure I changed to an O2